موضوعات
آموزش و پرورش
ادبیات و زبان
پزشکی، دندانپزشکی و داروسازی
تاریخ و جغرافیا
داستان و رمان
دیگر
دین و فلسفه
روانشناسی
ریاضیات و آمار
سلامتی، تناسب اندام و رژیم غذایی
شیمی و پلیمر
علوم اجتماعی و حقوق
علوم زیستی و بیوتکنولوژی
فیزیک و نجوم
کامپیوتر و اینترنت
کتابهای کودکان و داستان
کسب و کار و اقتصاد
کشاورزی و دامپزشکی و غذا
معماری
مهندسی و فناوری
هنر و تئاتر
محصولات
Because You're Mine - PDF
نویسندگان: خلاصه: Because the Dream. . . Young, high-spirited Lady Madeline Matthews is expected to wed an aging, lecherous lord. But she would rather shame herself in the eyes of society than sacrifice her freedom, and resolves to render herself unmarriageable by indulging in a torrid affair with Britain's most acclaimed actor and notorious womanizer, Logan Scott. Because the Heart. . . He is a legend in the footlights and in the bedchamber. But when the curtain falls, Logan is an intensely private, guarded man still tormented by past betrayals that cut deep into his pride and his heart. Now a forward little minx who seems completely out of place in the bright, sophisticated world of the London stage is disrupting his orderly existence with her constant presence, her unspoiled beauty and vibrant charm. And what begins with an onstage kiss threatens to blossom into something more rapturous and real. But first Logan and Madeline both must be brave enough to drop the masks they hide behind. . . and reveal their true selves in the golden glorious light of love.Because the Dream. . .Young, high-spirited Lady Madeline Matthews is expected to wed an aging, lecherous lord. But she would rather shame herself in the eyes of society than sacrifice her freedom, and resolves to render herself unmarriageable by indulging in a torrid affair with Britain's most acclaimed actor and notorious womanizer, Logan Scott.Because the Heart. . .He is a legend in the footlights and in the bedchamber. But when the curtain falls, Logan is an intensely private, guarded man still tormented by past betrayals that cut deep into his pride and his heart. Now a forward little minx who seems completely out of place in the bright, sophisticated world of the London stage is disrupting his orderly existence with her constant presence, her unspoiled beauty and vibrant charm. And what begins with an onstage kiss threatens to blossom into something more rapturous and real. But first Logan and Madeline both must be brave enough to drop the masks they hide behind. . . and reveal their true selves in the golden glorious light of love.
How You Do... What You Do: Create Service Excellence That Wins Clients For Life - PDF
نویسندگان: خلاصه: Between the challenges of escalating competition, well-informed clients, and dismal customer service, today's marketplace is becoming more and more crowded. The result is that your clients have more influence and choices than ever before. If you or your organization do not consistently satisfy and surpass their expectations, your clients will take their buying power elsewhere. It's that simple. But by establishing service excellence as your top strategic and cultural priority, you will foster the strong relationships needed to win--and retain--loyal clients. In this breakthrough book, customer service expert Bob Livingston gives you practical tools for transforming your approach to serving clients by strengthening “how you do what you do.” Whether you're a business leader, a client service executive, a sales manager, or an individual, you can differentiate yourself from competition by adopting Livingston's simple yet proven roadmap for achieving Service Excellence. In How You Do . . . What You Do, Livingston imparts a clear, step-by-step blueprint for transforming your culture, attitudes, and behaviors by illustrating how to: Develop and live your Purpose and Values Understand your clients' soft needs, and create plans to satisfy them Seek continuous improvement by stimulating creativity and innovation Keep your service-oriented culture growing Create a passion for Service Excellence Livingston draws upon a lifetime of experience in which he has achieved measurable success helping many companies shape their service cultures--most notably CROSSMARK, an international consumer products sales and marketing agency, whose remarkable transformation stands out as one of the strongest proof statements for this methodology. Throughout, Livingston benchmarks other great companies renowned for their service excellence, including Accenture, Henry & Horne, ECRM, The Nielsen Company, TBWA\Worldwide, Four Seasons, and many others. Properly executed, this compelling and inspirational approach to service virtually guarantees the client loyalty that will set you apart from competition, and distinguish you by How You Do . . . What You Do.
Vanity, Vitality, and Virility: The Science behind the Products You Love to Buy - PDF
نویسندگان: خلاصه: What is the secret of shower cleaners? How does the dangerous explosive nitroglycerin ward off heart attacks? And what medicines, usually prescribed for other purposes, are said to produce the ultimate orgasm? In Vanity, Vitality, and Virility, award-winning science writer John Emsley offers a fascinating behind-the-scenes account of 30 chemicals that we use everyday to make ourselves more beautiful, to improve our diet and sexual pleasure, to kill germs, and to ward off depression and other mental illnesses. Emsley looks at common compounds such as alpha-hydroxy acids, vitamin C, chlorine bleach, and Prozac, telling us if they work, how they work, and how they were discovered. Indeed, the book is packed with useful information and easy-to-digest science, and Emsley relates it all with a light touch that delights in the odd fact or amusing anecdote. Thus we learn of the "vitamin C tights" sold in Japan to make your legs more beautiful (they don't work) and of the whimsical Hungarian scientist who first isolated vitamin C and wanted to name it "godnose"--because he had no idea what the compound was. We discover that Cleopatra was right to bath in milk, which is filled with alpha-hydroxy acids. And we read about the unforgettable British researcher who demonstrated a powerful new drug for male erections at a Las Vegas convention--injecting himself with the compound and then "displaying the results" to a stunned lecture hall. As with the much-loved Nature's Building Blocks, in John Emsley's hands, chemistry comes alive. Anyone curious about the ingredients in the products we use, and everyone fascinated with science, will be enthralled by this book.
The Trouble With You Earth People - PDF
نویسندگان: خلاصه: The tape isn't clear. When you said the two civilizations could economically exchange theirbyproducts, which words did you use to the nice human scientist?" Tima poised her pen over hernotes, her doggy face earnest and studious. "Did you say, Interchange, exchange, trade,mutually-consume, mutually-eat or ingest or input? And did you say byproducts, reject products,surplus, waste, excretion, excrement or shit?"Her husband, hanging upside down from the exercise bar, shrugged. "I don't remember. Someword for harmonic mutual aid or intercourse. Scientists focus on concepts. It doesn't matter whatwords I used.""It matters," she kissed the air in his direction. "You did a perfect study of the culture, yourdiplomacy was wonderful. This report must be complete in every detail. I want you to get thecredit you deserve." She resumed her note taking, listening through earphones to their recordingsof their strangely unsuccessful attempt to open an embassy on the planet Earth, in which theyalmost lost their lives
God's Outrageous Claims: Discover What They Mean for You - PDF
نویسندگان: خلاصه: Lee Strobel presents thirteen phenomenal claims by God that can change the entire trajectory of your life and revolutionize your attitude, your character, and your relationships. Take the Bible seriously and you'll discover that God makes some pretty amazing claims about you---and about what he wants to do in your life. God's Outrageous Claims examines important assertions that can transform your life into an adventure of faith, growth, and lasting fulfillment.
Running from Injury: Why runners get injured and how to stop it Kindle Edition - Original PDF
نویسندگان: خلاصه: Peter Francis saw his teenage years transformed by a miracle drug called running. His elation was soon followed by despair, in the form of 12-years of repetitive injuries. Spurred on by personal injustice, Peter pursued 3-science degrees, multiple coaching and consultancy roles before making a breakthrough in the form of what had seemed like an unlikely comeback. In 2016 aged 29-years, for the first time in his life, he ran for almost 3-years uninterrupted. This period coincided with running multiple personal bests (33:46 10-km; 78:00 half marathon). In this book, he uses a combination of his own story and his learnings spanning some 18-years of trial and error to provide a holistic explanation for why runners get injured and how best to avoid it. His personal story is as captivating as the information it imparts. Whether you are a disgruntled beginner or an Olympic hopeful, you cannot help but become more consistent having read this book.
Monday Morning Mentoring: Ten Lessons to Guide You Up the Ladder - PDF
نویسندگان: خلاصه: It was a rainy, gloomy day when I left home for my firstmeeting with Tony.Frankly, I was somewhat cynical about whether meet-ing with Tony would change anything at work. At best, timewith Tony would probably make me feel better about howthings were going. I guess I really doubted he could do muchto change how I managed. After all, I had worked for yearsfor one of the best companies in the world and had been tonumerous management-development sessions. To no one’ssurprise, however, the impact of these highly touted trainingsessions rarely lasted more than a short time.I had to keep reminding myself that if things were great,I never would have called Tony in the first place. The truth wasthis: I was at a crossroads in my career. Deep down I knewsomething was going to have to change, one way or another.“Get with it,” I chided myself. “Executives all over the country
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