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Hundred Percenters: Challenge Your Employees to Give It Their All, and They'll Give You Even More - PDF
Hundred Percenters: Challenge Your Employees to Give It Their All, and They'll Give You Even More - PDF
نویسندگان: Mark Murphy خلاصه: Push employees to their full potential with “tough love” leadership! “Provides the tools managers need to take ‘average’ employees and create a culture of accountable, fully engaged people. Managers will learn to recognize their leadership style and understand how they, too, can become Hundred Percenters.” Laura Christiansen, Vice President Human Resources, VTech Communications, Inc. "Heavily-researched and loaded with tools and examples, this book shows you how to challenge your employees to achieve the kind of extraordinary results and innovations that every CEO dreams about. Every leader needs to read this book!"Ned Fitch, CEO, Kalahari Tea "Murphy finds that most workplaces are brimming with untapped talent. Only it's suppressed by goal-setting that discourages big ideas and leaders who focus on happiness rather than greatness."Training Magazine We’ve all heard the saying that a happy employee is a motivated employee. But what if that’s not true? Leadership IQ CEO Mark Murphy says the “happy employee” philosophy doesn’t work. A study of more than 500,000 leaders and employees shows that despite the billions of dollars organizations spend to satisfy and engage workers, 72% of employees admit they’re still not giving their best effort at work. Rather, it’s leaders who focus on making their people great—not happy—who inspire Hundred Percenter performance. If you talk to the employees behind today’s great innovations, you’re unlikely to hear, “I was inspired by a boss who coddles me.” Instead you’d probably hear, “My boss challenges me and pushes me past my limits.” Most workplaces are brimming with untapped talent— only it’s suppressed by leaders who fail to connect with and challenge employees to unleash their true potential. Here are just a few of the big ideas in Hundred Percenters: The harder the goals you set, the better your employees will perform You should never use a Compliment Sandwich to deliver feedback Talented Terrors—people with great skills and a bad attitude—can destroy your company culture Before you can start motivating Hundred Percenters, you have to stop demotivating them You should never ask your employees if they’re “satisfied” This groundbreaking book debunks management fads that don’t apply to today’s workplace and provides the facts, theories, and direction you need to become a 100% Leader. Apply Murphy’s leadership lessons and you’ll see innovation, productivity, and profits soar, while employee turnover rates plummet. Hundred Percenters will bring out the best in your workforce.
Transactional Analysis Approaches to Brief Therapy: What do you say between saying hello and goodbye? (Brief Therapies series) - PDF
Transactional Analysis Approaches to Brief Therapy: What do you say between saying hello and goodbye? (Brief Therapies series) - PDF
نویسندگان: Mr Keith Tudor خلاصه: Of all the approaches to therapy, Transactional Analysis (or TA) is arguably one of those most suited to time-limited work. At a time when short-term therapy is increasingly dominant as a form of practice, Transactional Analysis Approaches to Brief Therapy provides an insightful guide which both informs and challenges. Rather than a single theory, TA has developed as a group of four schools which share a common philosophy, but place different emphasis on what occurs during the therapeutic process. Written by therapists at the leading edge of developments in TA, the book presents and differentiates each of these four approaches. Through transcripts and commentaries, it shows how theory applies to practice, for exampl
Living Well with Chronic Fatigue Syndrome and Fibromyalgia: What Your Doctor Doesn't Tell You...That You Need to Know - PDF
Living Well with Chronic Fatigue Syndrome and Fibromyalgia: What Your Doctor Doesn't Tell You...That You Need to Know - PDF
نویسندگان: Mary J. Shomon خلاصه: From the author of Living Well With Hypothyroidism, a comprehensive guide to the diagnosis and treatment of chronic fatigue syndrome and fibromyalgia--vital help for the millions of people suffering from pain, fatigue, and sleep problems. Recent studies indicate that 3 to 6 million Americans suffer from fibromyalgia--a chronic disorder characterized by widespread musculoskeletal pain, fatigue, and multiple tender points. This terrible condition is often accompanied by chronic fatigue syndrome, a persistent and debilitating sense of exhaustion that is estimated to affect 800,000 Americans--twice the number of people with multiple sclerosis. Yet there are no official blood tests of diagnostic procedures that can confirm that yes, you definitely have these conditions, and in fact, a whole segment of the medical world doesn't even believe these two diseases actually exist. In addition, the few books that are on the market tend to focus on single solutions or eschew conventional and pharmaceutical approaches, which could alienate readers who use conventional medicine in whole or part. In her trademark accessible, easy-to-follow style, patient advocate Mary J. Shomon integrates the latest findings regarding these misunderstood conditions. Highlighting the pros and cons of the antibiotic, metabolic/endocrine, hormonal, musculoskeletal, and many other approaches to treatment, Shomon explores the fads and viable alternatives--both conventional and alternative--and provides helpful, clear solutions to help sufferers of fibromyalgia and chronic fatigue syndrome. At various points since 1995, Mary J. Shomon has been diagnosed with chronic fatigue syndrome and fibromyalgia. Since then, she has transformed her health challenges into a mission as a nationally-known patient advocate. She has worked for more than 20 years in writing, advertising, public relations, and communications and is the founder and editor-in-chief of several thyroid, autoimmune, and nutrition newsletters, as well as the internet's most popular thyroid disease website, www.thyroid-info.com.
How You Do... What You Do: Create Service Excellence That Wins Clients For Life - PDF
How You Do... What You Do: Create Service Excellence That Wins Clients For Life - PDF
نویسندگان: Bob Livingston خلاصه: Between the challenges of escalating competition, well-informed clients, and dismal customer service, today's marketplace is becoming more and more crowded. The result is that your clients have more influence and choices than ever before. If you or your organization do not consistently satisfy and surpass their expectations, your clients will take their buying power elsewhere. It's that simple. But by establishing service excellence as your top strategic and cultural priority, you will foster the strong relationships needed to win--and retain--loyal clients. In this breakthrough book, customer service expert Bob Livingston gives you practical tools for transforming your approach to serving clients by strengthening “how you do what you do.” Whether you're a business leader, a client service executive, a sales manager, or an individual, you can differentiate yourself from competition by adopting Livingston's simple yet proven roadmap for achieving Service Excellence. In How You Do . . . What You Do, Livingston imparts a clear, step-by-step blueprint for transforming your culture, attitudes, and behaviors by illustrating how to: Develop and live your Purpose and Values Understand your clients' soft needs, and create plans to satisfy them Seek continuous improvement by stimulating creativity and innovation Keep your service-oriented culture growing Create a passion for Service Excellence Livingston draws upon a lifetime of experience in which he has achieved measurable success helping many companies shape their service cultures--most notably CROSSMARK, an international consumer products sales and marketing agency, whose remarkable transformation stands out as one of the strongest proof statements for this methodology. Throughout, Livingston benchmarks other great companies renowned for their service excellence, including Accenture, Henry & Horne, ECRM, The Nielsen Company, TBWA\Worldwide, Four Seasons, and many others. Properly executed, this compelling and inspirational approach to service virtually guarantees the client loyalty that will set you apart from competition, and distinguish you by How You Do . . . What You Do.
Goals!: How to Get Everything You Want -- Faster Than You Ever Thought Possible, Second Edition - PDF
Goals!: How to Get Everything You Want -- Faster Than You Ever Thought Possible, Second Edition - PDF
نویسندگان: Brian Tracy خلاصه: Based on more than 20 years of experience and 40 years of research, this book presents a completely updated and practical, proven strategy for creating and meeting goals that has been used by more than 1 million people already in its first edition. Author Brian Tracy again explores the seven key elements of goal setting and the 12 steps necessary to set and accomplish goals of any size. Using his trademark simple language and real-life examples, Tracy shows how to do the crucial work of determining one's strengths, values, and true goals. He explains further how to build the self-esteem and confidence necessary for achievement; how to overpower every problem or obstacle; how to overcome difficulties; how to respond to challenges; and how to continue moving forward no matter what happens. The book's revised and updated "Mental Fitness" program of character development shows readers how to become the kind of person on the inside who can achieve any goal on the outside.
Dude, Can You Count? Stories, Challenges and Adventures in Mathematics - PDF
Dude, Can You Count? Stories, Challenges and Adventures in Mathematics - PDF
نویسندگان: Christian Constanda خلاصه: Imagine algebra class meets The Hitchhiker’s Guide to the Galaxy… Meet JJ, an unusual character with a unique vantage position from which he can measure and monitor humanity’s progress. Armed with a device that compels all around it to tell the truth, JJ offers a satirical evaluation of our attitudes to numeracy and logic, touching upon several aspects of life on Earth along the way, from the criminal justice system and people’s use of language to highway driving and modern art. A collection of mathematically-flavored stories and jokes, interlaced with puzzles, paradoxes and problems, fuse together in an entertaining, free-flowing narrative that will engage and amuse anyone with an interest in the issues confronting society today. JJ demonstrates how a lack of elementary mathematical knowledge can taint our work and general thinking and reflects upon the importance of what is arguably our most valuable weapon against ignorance: a sound mathematical education.
Sport Injury Psychology: Cultural, Relational, Methodological, and Applied Considerations (Routledge Psychology of Sport, Exercise and Physical Activity) 1st Edition, - Original PDF
Sport Injury Psychology: Cultural, Relational, Methodological, and Applied Considerations (Routledge Psychology of Sport, Exercise and Physical Activity) 1st Edition, - Original PDF
نویسندگان: Ross Wadey خلاصه: Written by a team of international experts and emerging talents from around the world, Sport Injury Psychology: Cultural, Relational, Methodological, and Applied Considerationschallenges the status quo of the field of sport injury psychology and opens new and exciting future research trajectories by critically considering: How to evolve from an individual focused and single, scientific discipline into a cultural and relational focused and interdisciplinary discourse How to shift from the dominant positivist foundation towards a more inclusive scholarship with divergent epistemologies, theories, and methodologies How to replace the attempt to establish ‘best practice’ and desire for ‘clean’ findings with the need for continuous innovation and multifaceted applied experiences Each chapter stimulates debate and encourages theoretical, methodological, and/or applied diversification, and closes with future research directions that provide novel and rigorous programs of research that have the potential to advance the field of sport injury psychology into an interdisciplinary discourse that strives for and embraces collaboration between academic disciplines and with practitioners working in the field. Cutting edge, timely, and comprehensive, Sport Injury Psychology: Cultural, Relational, Methodological, and Applied Considerationsis essential reading for undergraduate students, postgraduate students, and more established scholars in the fields of sport communication, sports medicine, sport psychology, sports sociology, and other related sport science disciplines.
The Think Big Manifesto: Think You Can't Change Your Life (and the World)? Think Again - Original PDF
The Think Big Manifesto: Think You Can't Change Your Life (and the World)? Think Again - Original PDF
نویسندگان: Michael Port, Mina Samuels خلاصه: One evening, years ago, I was brainstorming with someother business consultants. We were all throwing out ideasabout how we wanted to brand ourselves. When I was puton the spot, I said the first thing that came to my mind,“I’m the guy to call when you’re tired of thinking small.”The entire room became silent, until one of the womensaid, “Yes, that is so you!” Still, I immediately second-guessed myself, worrying that the tagline sounded toocheesy, stupid, arrogant, or worse, wasn’t true.Yet the more I floated the phrase to others, the morepositive the response was. “You make us feel capable ofdoing bigger things,” people said. “That’s why we hang10 | The Think Big Manifestoaround you.” I had never fully realized the impact I washaving on other people. It created a cycle of accountabil-ity. If they were relying on me to inspire them to thinkbigger, then I needed to keep on thinking bigger. Untilthen, I had always tried to think big in my life—not thatit wasn’t a challenge, not that sometimes I didn’t thinksmall. But if other people were looking to me for theirmotivation to think big, it made it all the more importantthat I keep working hard at thinking big in my own life.Because my big thinking wasn’t just about me, nor shouldit be. Thinking big is about me, you, and so many otherpeople—reaching out, inspiring and being inspired, andworking together to meet the challenges of our times, tomake change, and to create new opportunities.An important point — so I ’ll repeat it right away — is thatI do not think big every day. I can’t. It’s unlikely anyonecould live by this manifesto every moment. But I try.This is not just our manifesto, the manifesto of everyonewho is and wants to think big, it’s my personal mani-festo, too. I want to live by this every day. And althoughit’s unlikely I can live up to quite that standard everyminute, publishing this manifesto and leading the ThinkBig Revolution are ways to hold myself to the standardof thinking big. Just as important, or even more so, to
Oncology: Genomics, Precision Medicine and Therapeutic Targets - Original PDF
Oncology: Genomics, Precision Medicine and Therapeutic Targets - Original PDF
نویسندگان: Hardeep Singh Tuli, Mükerrem Betül Yerer Aycan خلاصه: Provides complete information about cancer biology, drug targets, precision and personalized medicine Focuses on many aspects of cancer initiation and regulation processes with quality artwork Highlights the challenges in drug discovery and development with chemotherapeutic drugs
Challenges and Opportunities of mRNA Vaccines Against SARS-CoV-2 - Original PDF
Challenges and Opportunities of mRNA Vaccines Against SARS-CoV-2 - Original PDF
نویسندگان: Siguna Mueller خلاصه: Analyzes the the risks and benefits of mass vaccination with mRNA vaccines Covers the most recent scientific data on Covid-19 mRNA vaccines Offers a broad multidisciplinary look at mRNA vaccines

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